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Matrox is Here to Support you

At Matrox®, we put the health and well-being of our employees and customers first.

We are committed to supporting our community through these challenging times resulting from COVID-19.

A message from president and owner, Lorne Trottier

Present and owner, Lorne Trottier

To the Matrox community,

Matrox is committed to the well-being of our employees, partners, and customers as we face the ever-evolving circumstances related to the coronavirus (COVID-19) pandemic.

We have been quick to react to COVID-19, establishing a task force responsible for taking the necessary steps and measures to protect the health and wellness of our employees, while supporting the various business requirements of our customers and partners.

During the shutdown period, we remained open and operational as per our manufacturing activities of microelectronics components and medical and telecommunications equipment. As an essential supplier, we are helping our valued customers who are at the forefront of the battle against COVID-19, including in industries such as healthcare, security, crisis and emergency management, food production, and broadcast and media. With worldwide economies gradually ramping up, the health of our employees remains at the forefront of our efforts.

This page details some of the measures implemented so far during these exceptional times.

Matrox will continue to monitor developments closely, while following the latest guidance from the WHO, CDC, and local health authorities. It is in such times that we are reminded that we are part of a broader community. We are all in this together—and we will get through this together.

Sincerely,
Lorne Trottier
President and owner, The Matrox Group

Ways we’re assisting our employees and customers

Employee Support

Employee support

A list of measures Matrox has implemented to protect our employees.

  • Safeguarding the working environments of Matrox headquarters and our offices across the globe
  • Suspending all travel, as well as on-site visits, to our worldwide offices and facilities
  • Withdrawing from all international tradeshows, conferences, and events
  • Enabling remote and staggered work programs for all our employees to minimize risk and facilitate between-shift cleaning procedures

+ More initiatives

Employee Support

Customer support

Initiatives put in place to assist our customers and facilitate their application development.

  • Supporting full-scale manufacturing and distribution in our global operations. Matrox production and delivery cycles have continued as scheduled during this time
  • Offering committed and ongoing customer support and service
  • Sending up-to-the-minute email communications about supplemental support, free product trials, and remote trainings available
  • Increasing frequency of social media postings to ensure effective communication of initiatives and support

How can we help you?

Streaming and recording offerings

Streaming & recording

Special offer!
To help businesses and academic institutions during these uncertain times Matrox is offering a free 90-day trial of the Panopto™-certified Maevex 6020 Remote Recorder streaming appliance. Click here for more information.

+ Discover other streaming and recording solutions

On-demand webinars

Webinars

Get More Out of Your Online Video Offering
B Live explains what it takes to deliver the ultimate live, multi-camera viewing experience

Streaming Protocols 101
An overview of streaming and communications protocols for AV over IP applications

Harnessing the Power of AV-over-IP for Modern Systems Design
A lesson on current AV-over-IP technologies

+ More webinars

Technical support remains on going

On-going technical support

All our support teams remain available for remote help, troubleshooting, and development assistance to ensure your business operations continue.

Matrox is hiring. Consult open positions

We’re hiring!

The Matrox Group is an essential technology supplier to industries at the forefront of the COVID-19 battle. Help us keep servicing these key areas by joining our team of experts. To see all open positions, please visit our Careers section.

Matrox News

Sam Recine, VP of sales at Matrox, discusses the company measures being taken in response to COVID-19 with Sound and Communications Magazine.

Matrox’s Daniel Maloney discusses remote production during COVID-19 and how the Matrox Monarch EDGE encoder and decoder products can be of service.