Inside Sales Representative
Matrox Imaging

Position Overview
handshake logo Permanent Full Time
location icon Dorval, Quebec

Job Title: Inside Sales Representative
Category: Sales



Celebrating its 40 years, Matrox is a privately owned Canadian company, recognized world-wide as a leader for its software and hardware products and solutions in its three fields of activities: Graphics, Imaging and Video

The Imaging division provides software and hardware solutions to original equipment manufacturers (OEMs) and to integrators of machine vision systems. We are a manufacturer of innovative industrial components, proud builders of the high technologies of tomorrow.

Position Summary

The Inside sales representative holds the challenging role of using his/her technical expertise to achieve customer acquisition and revenue growth objectives. He or she has to be comfortable making and receiving many calls daily, and helping in the process of closing sales.

The inside sales representative is responsible to qualify leads from various sources, rate their interests, determine the timeframe of the project and pass on the qualified leads to the regional sales manager or representative/distributor.

The inside sales representative must understand customer needs and requirements to be able to serve them better. He or she delivers a consistent and clear proposition message on the company's products, as a tool to increase the customer's interest level towards them.

  • Qualify all sales leads by telephone or email;
  • Insure prospect receives info or items they were inquiring about. Including any documentation or software for evaluation;
  • Dispatch qualified leads to most appropriate channel (Rep/Disti or Integrator);
  • Follow up on all leads, track and provide feedback to help focus marketing activities. Identify "lost" opportunities;
  • Help to identify contacts and perform "cold" calls on target companies;
  • Provide telephone backup when salespeople are on the road;
  • Service a sales "hotline";
  • Any other related task which can offload the Sales team;
  • Accomplish the Sales Coordinators' tasks when they are absent.


  • Degree in commerce, marketing, engineering or related field;
  • Experience in technical sales and support, customer service and/or computer hardware;
  • Strong organizational and interpersonal skills;
  • Proficient in Microsoft Excel and Word;
  • Excellent command of written and spoken English

Submit Application

Interested in the job? Find out if you are qualified for this position at Matrox by submitting your resume. Please include a cover letter and a copy of your transcripts. You can also send us your resume by mail or fax.

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Other information

Matrox is an equal opportunity employer dedicated to affirmative action and workforce diversity.