Sales Coordinator
Matrox Imaging

Position Overview
handshake logo Permanent Full Time
location icon Dorval, Quebec

Job Title: Sales Coordinator
Category: Sales



Celebrating its 40 years, Matrox is a privately owned Canadian company, recognized world-wide as a leader for its software and hardware products and solutions in its three fields of activities: Graphics, Imaging and Video

The Imaging division provides software and hardware solutions to original equipment manufacturers (OEMs) and to integrators of machine vision systems. We are a manufacturer of innovative industrial components, proud builders of the high technologies of tomorrow.

Position Summary

The Sales Coordinator is responsible for maintaining positive working relationships with the Sales Team, assigned customers and assigned sales representatives. This includes, maximize selling time for Sales Team, ensure accurate orders, responding to customer queries about products and services, timely follow up on questions related to order status, pricing, billing and shipping, in order to achieve high levels of customer satisfaction.

This person must also follow-up on all customer inquiries regarding orders and projects and proactively resolve any problem/situation that may arise.

  • Review customer orders; verify pricing and part number;
  • Contact customer to confirm order and provide expected delivery) ;
  • Coordinate customer shipments using internal system / applications, verifying credit, consulting; Planning and relevant Regional Sales person;
  • Coordinate and process loans to and from customer/supplier;
  • Help complete period end sales reports for assigned territory;
  • Provide support and assistance to fellow team members/departments, as needed, in order to meet company/team goals. Requires cooperation with many departments; Order Entry, Shipping, Logistics, Planning, Accounting, Marketing, Tech Support, Engineering and Regional Sales Managers.


  • D.E.C. in Business Administration or other related degree;
  • 3 years of office experience including customer service or order processing;
  • Good knowledge of Microsoft Word, Excel, and Outlook;
  • French, English (written and spoken);
  • Necessary core competencies include ability to prioritize, customer relations, teamwork, communication skills, good organizational skills, accuracy, and effectiveness under stress, punctuality, flexibility and reliability;
  • Must have strong commitment to company values and the ability to work in a team and sales driven environment.

Working environment:
  • Dynamic social life, gym, pool and sports activities (hockey, basketball, yoga...) on site;
  • Flexible hours, full set of benefits;
  • Be part of a team full of talent!

Submit Application

Interested in the job? Find out if you are qualified for this position at Matrox by submitting your resume. Please include a cover letter and a copy of your transcripts. You can also send us your resume by mail or fax.

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Other information

Matrox is an equal opportunity employer dedicated to affirmative action and workforce diversity.