Contact Technical Support

Technical support is available only to registered users of Matrox Video products. If you do not currently have a Client ID, register your product now to obtain one. For support of Developer tools or products, please visit Matrox Video Developer Support.

To download the latest driver or software for a Matrox Video product, see Driver & Software Downloads.

If you purchased a system that integrates a Matrox product, we recommend you first contact your systems integrator or local dealer for technical support. For hardware warranty assistance, please return your system to your systems integrator.

Support in English and French:

United States and Canada: 1-866-270-4641
All other countries: +1 514-685-0270

Monday to Friday – 9:00 a.m. to 5:00 p.m. Eastern Time

Call forward to worldwide Technical Support in English:

Matrox Electronic Systems GmbH
Telephone: +49 89 62170-333
15:00 to 23:00 CET / MEZ

Please include as much information as possible, including the make/model or motherboard, operating system, Matrox driver package, and a detailed explanation for contacting us.