COVID-19 News Updates
Updated Statement on COVID-19: January 7
In a continued effort to help slow the community spread of COVID-19, the Quebec provincial government will be implementing a new confinement period beginning January 9, 2021.
During this renewed confinement period, Matrox remains fully operational. As an essential provider of hardware and software components for a wide range of critical industries, Matrox has remained open since the initial March 2020 lockdown in Quebec and will continue to remain fully operational with full-scale manufacturing and distribution in all of our worldwide facilities. During this period, Matrox has successfully deployed a robust remote work program while implementing all recommended public health and safety measures to ensure the health and wellness of our valued on-site employees.
Matrox is committed to providing ongoing support and production to our customers and partners while keeping the health and well-being of everyone in our community a top priority.
Ways we are assisting our employees and customers
Employee support
- Safeguarding the working environments of Matrox headquarters and our offices across the globe
- Suspending all travel, as well as on-site visits, to our worldwide offices and facilities
- Withdrawing from all international tradeshows, conferences, and events
- Enabling remote and staggered work programs for all our employees to minimize risk and facilitate between-shift cleaning procedures
- Expanding safety measures for production teams—habitually outfitted with safety garments, visors, and masks—to include increased sanitation of protective equipment
- Holding meetings and recruitment interviews by audio or video conferencing
- Increasing cleaning efforts to high-frequency and common areas at all office locations
- Closing all on-site recreation and daycare facilities until government guidelines allow for safe reopening
- Installing hand-sanitizing stations at all office and facility entry/exit points
- Enforcing social distancing through the use of signage, floor markers, and installation of physical barricades
- Communicating regularly with employees about safety precautions, what to do in case of symptoms, and reminders to stay home if they are uncomfortable coming to the office
Customer support
- Supporting full-scale manufacturing and distribution in our global operations. Matrox production and delivery cycles have continued as scheduled during this time
- Offering committed and ongoing customer support and service
- Sending up-to-the-minute email communications about supplemental support, free product trials, and remote trainings available
- Increasing frequency of social media postings to ensure effective communication of initiatives and support
How can we help you?
Streaming & recording
To help businesses and academic institutions during these uncertain times Matrox is offering a free 90-day trial of the Panopto™-certified Maevex 6020 Remote Recorder streaming appliance. Click here for more information.
- Education & distance learning
- For more on encoding appliances for higher education
- For more on choosing the right encoding decoding appliance
- Corporations & remote work
- For more on encoding appliances for enterprise
- For more on choosing the right encoding decoding appliance
- Government & virtual town hall
- For more on encoding appliances for government organizations
- For more on choosing the right encoding decoding appliance
- House of worship & virtual sermons
- For more on encoding appliances for houses of worship
- For more on choosing the right encoding decoding appliance
- Broadcast, remote production & webcasting
- For more on choosing the right encoding/decoding appliance