Contacting Technical Support

Technical support
Matrox Imaging's front-line support group is available to answer your installation questions and provide immediate trouble-shooting assistance. Our team of applications engineers is ready to guide you through the design, development, and deployment phases of your project. Customers also have access to our worldwide network of field-support specialists.
Important: Technical assistance is available for registered users of Matrox Imaging products only; if you haven't already done so, please register your software now. MIL-Lite X users have access to one free year of technical support, with further paid options available.

Software maintenance and technical support

Discover the benefits of software maintenance, how to register to enroll, and how to get access to technical support.


Please note: Any technical questions regarding Matrox Video products should be directed to that division.