Technical Writer





Job ID: 


As a Technical Writer for the Video Division, you will work with other experienced writers to produce, edit, and deliver concise, easy-to-understand technical documentation. You should be self-directed and team-oriented with the ability to understand the needs of varied audiences.

As a Technical Writer, your main responsibilities will be to:


  • Create, write, update, and deliver concise, easy-to-understand technical documentation for our hardware and software products (e.g. user guides, help, installation guides, release notes, etc.);
  • Proofread and copyedit API documentation produced by our Engineering team;
  • Communicate with engineering, marketing, project management, and product management to understand new products and extract the required information for proper documentation;
  • Write and/or edit text in English and publish documents in print and/or digital formats;
  • Adapt content for different audiences and formats;
  • Research features to be documented;
  • Participate in peer reviews.



  • Bachelor's degree in English, Communications, Computer Science, or related field;
  • Minimum of 1 year of technical writing experience for hardware/software products;
  • Detail-oriented with strong deduction, analytical, and problem solving skills;
  • Excellent English communication skills, including writing, editing, and proofreading;
  • Good command of French oral communication skills;
  • Working knowledge of the publishing tools used to develop manuals and on-line help (Adobe FrameMaker, Adobe Acrobat, Microsoft Word);
  • Tech-savvy with the ability to learn new hardware and software features;
  • Ability to assimilate and convey complex concepts concisely and effectively;
  • A proven team player who is also independent and proactive;
  • Good organizational and time management skills.



  • Working knowledge of Photoshop or similar tools;
  • Working knowledge of HTML & CSS;
  • Usability and testing skills.


Other requirements:

  • Cover letter;
  • At least one writing sample.


Important information

  • During the training period, the Technical Writer may have to come to the office for hands-on training on our hardware products.




Job application

Files must be less than 80 MB.
Allowed file types: txt doc docx pdf.
Files must be less than 80 MB.
Allowed file types: txt doc docx pdf.
Files must be less than 80 MB.
Allowed file types: txt doc docx pdf.