Contacte con soporte al cliente

Complimentary support and warranty

With the purchase of Matrox MXO2, you are entitled to three years of complimentary telephone support from Matrox during our normal business hours and a three-year warranty on the Matrox MXO2 hardware. Support is provided by Matrox in French and English only.

Only registered MXO2 units are eligible for Matrox phone support.

Beyond the complimentary support period

Once the three-year period of complimentary support has expired, you have the option to purchase a support token on a per incident basis.
Click here to purchase a support token.

Contact Matrox customer support

To access Matrox MXO2 customer support you must have your Matrox MXO2 Identification Number. If you do not know your Matrox MXO2 Identification Number, you must register your product first.

Telephone

1-514-822-6030
You will need your 6-digit Product ID to obtain phone support

Visit the Matrox MXO2 User Forum

Another means of obtaining free customer support is via the Matrox MXO2 User Forum, where Matrox customer support representatives actively participate in troubleshooting problems. Click here to go to the Matrox MXO2 User Forum.