Privacy Policy

At Matrox, ensuring the privacy of our Web site visitors is an important concern. We will not collect any personal information about our Web site visitors unless it is submitted voluntarily, in which case we will act in a responsible manner to protect your personal information.

3rd parties

We are committed to keeping email addresses confidential; we will not sell, rent or lease our mailing lists to third parties, and we will not provide your personal information to any third party individuals or companies without your permission. When filling out any request form on the Matrox video web site, you may be added to our database for future communication or for statistical purposes. You will be given the choice of being contacted by a Matrox representative or not. A Matrox representative can be defined as either an internal Matrox salesperson and/or an authorized Matrox reseller or distributor. If you specify that you do not wish to be contacted, your preference will be noted in our database and your contact data will not be used except for statistical purposes.

Server Logs & IP Addresses

Matrox does keep track of server logs in order to perform internal statistical analyses. These logs do not contain personal information such as name or email address. The logs are used to analyze what areas of our Web site are most popular, in an effort to better serve our Web site visitors.

Cookies

Cookies are pieces of information that a Web site sends to your browser, which may then be saved on your PC. Some of our Web pages use cookies in order to understand what areas of our Web site are of interest to you, in an effort to better serve you when you return to our Web site. If you do not want your browser to accept cookies, you can set it to decline them. You must enable cookies when linking to our shopmatrox.com site or our software download areas.

Product Registration

Information submitted via our product registration forms is maintained in our registration database and is used for statistical analysis and internal operations as well as to update our subscriber lists. When registering your product, only the information that appears with an asterisk beside it is required from you. This information is used to add your email address to the correct mailing list should you choose to subscribe to it. You may cancel such subscription at any time by following the directions outlined in the last newsletter you received.

Event Registration

When you register for an event, such as an open day or seminar, your contact information may be added to our database for future communication or for statistical purposes. You will be given the choice of being contacted by a Matrox representative or not. A Matrox representative can be defined as either an internal Matrox salesperson and/or an authorized Matrox reseller or distributor. If you specify that you do not wish to be contacted, your preference will be noted in our database and your contact data will not be used except for statistical purposes.

User Forums

In an effort to better serve our user forums visitors, our forums use cookies to store your preferences in your browser for a period of one (1) year, should you choose to customize the bulletin board to reflect your preferences, by clicking on "preferences" in the user forums. Please note that all information you may post on the user forums is considered public information, and is subject to all the terms and conditions outlined in the Matrox user forums statement.

Please direct any questions, comments or concerns that you may have regarding this statement to our Webmaster.