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Matrox Veos

FAQs


Click to expand Q: Can Veos units be daisy-chained?

A: Yes. Though only a single Master and Display unit are required, as many Display and Repeater units can be daisy-chained to expand the digital signage installation to suit your needs.

Click to expand Q: Can the Display unit connect directly to the PC?

A: No. The Master unit is required to accept the signal from the PC’s graphics processor and transmit this extended digital signal to the next Veos component and beyond.

Click to expand Q: What type of cable is required?

A: RG6 or RG11 Coax cable. Matrox specifies Belden 1694A RG6 coax cable. Though other coax cables can be used, image quality over the supported distance cannot be guaranteed.

Click to expand Q: How many cables are required to drive the multiple channels of content?

A: A Veos setup requires but a single line of cable to fully support all content.

Click to expand Q: What kind of image quality can I expect?

A: Image quality will be a perfect duplicate of the source image. Because Veos is a digital extension solution, it promises zero loss in image quality.

Click to expand Q: Does Veos support RS-232?

A: Yes. Veos has optional serial connections to support simplex RS-232.

Click to expand Q: How many channels of content are supported?

A: Veos can support up to 3 widescreen channels. Since channel support is determined by the resolutions being employed, please consult the "Supported Resolutions" chart in our product details for more information.

Click to expand Q: How does Veos drive multiple channels?

A: The Master unit expands the display area threefold, enabling a display canvas that is effectively three times the size of a single screen resolution. For example, a 1280 x 768 per-display resolution becomes 3840 x 768. Through your digital signage application or the Matrox Desktop Divider feature, distinct content can then be assigned to each screen size portion of this larger display area.

Click to expand Q: How can I choose between display channels?

A: Each output on the Display unit has a selection button which enables you to toggle between channels.

Click to expand Q: How can I remotely view different channels of content from a control room setting?

A: There are two recommended ways to do this:
i. You can set up a Display unit with monitors next to the Master.
ii. If your application provides an overview window, this could be displayed in the control room by means of a dual-output graphics card: you would simply use the alternate head of the dual output to view the application overview window in a separate monitor.

Click to expand Q: What are the supported resolutions?

A: A wide variety of resolutions with corresponding supportable channels are available. Please consult the "Supported Resolutions" chart in our product details for more information.

Click to expand Q: Can the resolution be different on each display?

A: No. The resolution must be the same on each monitor.

Click to expand Q: Does Veos support pivot?

A: Yes. Displays can be mounted in a landscape or a portrait orientation. Please note that all displays must be in either landscape or pivot mode–not a combination of both.

Click to expand Q: What operating systems are compatible?

A: Microsoft Windows 2K, XP and Vista. Please contact your local Matrox office to discuss compatibility with other operating systems.

Click to expand Q: What graphics cards work with Veos?

A: Veos is compatible with most graphics cards on the market today. Please contact graphics@matrox.com for more information.

Click to expand Q: Does Veos require specific brands of displays ?

A: Any monitor or display that drives standard resolutions at standard timings should work. Matrox recommends using the same monitor model throughout a Veos installation. Please note that Veos requires each display to be running at the same resolution and timing.

Click to expand Does Veos support audio?

A: No. At present, audio support is unavailable.

Click to expand Is Veos compatible with HDMI?

A: Yes. Veos should not have any trouble outputting HDMI by means of DVI-HDMI adaptors. Please note that since Matrox does not manufacture such adaptors, they must be procured separately.

Click to expand Q: Do Veos units have fans?

A: No. Veos units have no moving parts and are solid state.




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